At designHaul, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website, https://designhaul.com (referred to as "Service" or "Site"). By using our Service, you agree to the collection and use of information in accordance with this policy.
Please review this Privacy Policy carefully. If you do not agree with the terms, please refrain from using our Service.

1. Definitions
​
Personal Information: Any information about an identifiable individual.
Usage Data: Information automatically collected through the use of the Service, including data such as IP addresses, browser types, and pages visited.

Cookies: Small data files stored on your device to enhance user experience.
Service Providers: Third-party organizations that assist us in providing our services, such as hosting or analytics services.
Data Controller: The entity responsible for determining the purposes and means of processing personal information. In this case, it is [Your Company Name].

2. Information We Collect
 

We collect various types of information to provide and improve our Service:
​
Personal Information

We may collect personal information when you interact with our Service. This includes, but is not limited to:
Email Address: For communication, updates, and newsletters.
Name: To personalize our services and improve the user experience.
Phone Number: For customer support.
Payment Information: If making a purchase, we may collect your billing and payment information, processed through third-party payment processors.

Usage Data

We automatically collect certain information when you visit our website. This may include:
IP addresses
Browser type and version
Pages viewed and duration of visits
Device type (e.g., mobile, desktop)
Referring/exit pages
Date and time of your visit

Cookies and Tracking Technologies

We use cookies to enhance your experience on our website. These cookies may be used for:
Session management (e.g., to remember your preferences)
Analytics (to understand usage patterns and improve our services)
Targeted advertising (if applicable)

3. How We Use Your Information

We use the collected information for various purposes, including:
To provide, maintain, and improve our Service.
To notify you about updates, changes, or new features on the Service.
To allow you to participate in interactive features when you choose to do so.
To send marketing communications and newsletters (only if you have opted in).
To respond to customer service requests and support issues.
To monitor and analyze usage to improve our website's performance.
To detect and resolve technical issues.
 

4. Data Retention
 

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations under Canadian privacy laws (such as PIPEDA).
 

5. Data Security
 

We take appropriate security measures to protect your personal data from unauthorized access, alteration, or destruction. However, please be aware that no security system is completely secure, and we cannot guarantee the absolute security of your information.
 

6. Data Transfers
 

Your personal information may be transferred to, and maintained on, servers located outside of Canada. By using our Service, you consent to this transfer, processing, and storage of information in countries other than Canada, which may have different data protection laws than those in Canada.
 

7. Disclosure of Your Information
 

We may disclose your personal information in the following cases:
Legal Requirements: To comply with legal obligations or to protect our rights, property, or safety, as well as the safety of others.
Business Transactions: In the event of a merger, acquisition, or sale of assets, personal information may be transferred.
Service Providers: We may share your data with trusted third-party vendors who assist with services like hosting, payment processing, or analytics.
 

With Your Consent: If you have provided consent, we may share your information with third parties for specific purposes.
 

8. Your Rights Under Canadian Privacy Laws
 

As a Canadian resident, you have certain rights under PIPEDA, including:
 

Access: You have the right to access your personal information we hold.
Correction: You can request corrections to any inaccurate or incomplete personal information.
Withdrawal of Consent: You can withdraw your consent for the collection and processing of your personal information at any time, subject to certain legal or contractual limitations.
Deletion: You can request the deletion of your personal data, though we may retain some data for legal or business reasons.
Complaint: If you believe your privacy rights have been violated, you have the right to lodge a complaint with the Office of the Privacy Commissioner of Canada.
To exercise your rights or to ask questions about your personal information, please contact us at hello@designhaul.com.
 

9. Cookies and Tracking Technologies
 

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you refuse cookies, you may not be able to use some portions of our Service.
For more information about our cookie practices, please see our Cookie Policy [Insert Link to Cookie Policy].
 

10. Third-Party Links
 

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or policies of these external websites. We encourage you to review their privacy policies before providing any personal information.
 

11. Children's Privacy
 

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected such data, please contact us immediately, and we will take steps to delete it.
 

12. Changes to This Privacy Policy
 

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically for updates.
 

13. Contact Us
 

If you have any questions about this Privacy Policy or your personal information, please contact us:
Email: hello@designhaul.com